FAQs

Faqs-  All Sales Are Final! Any Returns will not be allowed during pandemic period , a store credit will be issued. If you order a vendor list or any other item that isn’t physical a refund may be issued under certain standards.

 Once You Have Placed A Order You Will Be Directed To A Order Confirmation Page Which Will contain Your Order Number , The Items Ordered , Along With Your Shipping And Billing Address . This Information Will Also Be Emailed To You ; This May Take Up To 30 Seconds To Arrive To Your Inbox , So Hold Tight ! ( Please Make Sure The Email That Was Provided While Checking Out Is Correct ) 

In-stock items go out within 1-5 days after being purchased. No refunds only store credit can be provided to you unless it was a mishap on my end. If you need to return an item you may do so, a return notice is sent out with each order. Items must be sent back in original packaging unworn with original tags to receive a refund no exceptions.  

How Do I Track My Order? 

You Can Track Your Order Via USPS ( Or The Shipping Provider You Paid For ) After You Receive An Email And/Or Text Saying You Order Has Been Shipped . IF YOU HAVE NOT RECEIVED THIS EMAIL/TEXT THEN YOUR ORDER HAS NOT BEEN SHIPPED ! ( Or You Entered The Incorrect Email/Phone Number ).  

Disclaimer – Queentaeglamhouse is not responsible for any delays or mishap with the post office once shipped off. We are also not responsible for any lost or stolen packages. Once you make a purchase you agree to these terms.

Address Change – If you have any address changes please notify me before your order gets shipped. I am not responsible if I was not updated, any order updates need to be sent to queentaeglamhouse@gmail.com 

Are You A Legit Website? 

QueenTaeGlamHouse is 100% Legit. I Highly Understand The Concern Due To All The Scammers Going On Today Throughout Social Media , But I Have Put So Much Time , Effort And Money Into My Business I Would NEVER Take Someone Else's hard earned MONEY!!!!! Check Out Our Instagram @Queentae_glamhouse, @Taeonneer For Customer Photos, Videos And Etc.